Shipping policy
Thank you for shopping with AuraDecor. We are committed to delivering your order safely and on time.
Shipping Coverage
We currently deliver across Pakistan through trusted courier partners.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 4–7 business days
Delivery times may vary during holidays, sales, or due to unforeseen courier delays.
Shipping Charges
- Free Shipping on orders above PKR 5,000
- A standard shipping fee applies to orders below this amount. The shipping cost will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can track your shipment.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most locations in Pakistan.
Please ensure someone is available to receive and pay for the order at the delivery address.
Delivery Attempts
Our courier partner will attempt delivery up to 2–3 times. If the order cannot be delivered, it may be returned to us.
Incorrect Address
Please make sure your shipping address and contact number are accurate before placing an order.
AuraDecor is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your package.
Please include:
- Your Order Number
- Photos of the package and product
- A brief description of the issue
We will review your request and resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us.
Email: decoraura3@gmail.com